Microsoft Teams is a unified communications platform that offers flexible call functionality for remote and office working. The downside is that Microsoft Calling Plans can be expensive, meaning businesses can be put off. But there’s another, better way, which gives you all the benefits of Microsoft Teams with an affordable alternative to expensive call plans. It’s called direct routing, and it helps you get the most out of Microsoft Teams so it can become central to your business telecoms infrastructure.

Why is Microsoft Teams a Powerful Telecoms Tool?

Microsoft Teams enables high-quality voice and video calling using a computer, tablet, smartphone or desk phone. Teams will help your business to increase productivity with simple yet powerful call features that make the business day run more smoothly. Connect your people from anywhere in the world and ensure they have what they need to do their best work with one of the most modern and efficient calling solutions.  

Top Benefits of Microsoft Teams

• Empower your workforce. Put collaboration front and centre, giving your people the tools to communicate effectively, work together and produce their best work every day.
• Improve the customer experience. Microsoft Teams enables quality calling along with features including auto attendants, call logging and call recording.
• Enable flexible, scalable telecoms. You can easily implement Microsoft Teams across your organisation to meet your needs now, scaling it up to meet future requirements as well.
• Enhance efficiency. Teams offers a simple, secure calling experience that everyone can access from anywhere. It’s simple to manage for telecoms and operations teams.

What is Microsoft Teams Direct Routing?

As you can see, Microsoft Teams presents many opportunities to streamline, enhance and scale your telecoms. So what about the cost? Setup is simple and cost-effective – Microsoft Teams is a cloud-based phone system that uses the internet to make calls. With a good internet connection, implementing Microsoft Teams is simple enough from a telecoms provider like us. However, Microsoft Calling Plans can be prohibitively expensive for many businesses and may negate the benefits of using Teams.

Direct routing is an affordable alternative to calling plans and it will give you more freedom to use Teams in the way that suits you, making it an integral part of your telecoms infrastructure. You will be able to make calls using Microsoft Teams using third party routing and SIP trunks. Session Initiation Protocol, or SIP, is a technology that enables voice over internet protocol (VoIP) communications to be implemented and used – put simply, Microsoft Teams can be rolled out across your organisation using this technology, so everyone can access it remotely or from the office. At the same time, you will retain control over providers and costs, so you can use the inclusive call bundles of your choice.

Unlock Telecoms Flexibility with Microsoft Teams Direct Routing

Are you interested in unlocking flexible, affordable telecoms solutions using Microsoft Teams? We can talk to you about your options and help you make the right decisions for your business. Call 01604 812813 or send us a message.