Music on hold & Custom Messaging

Rather than having your customers listening to, beeps or silence, use a custom message & music of your choice to improve your callers experience.

On hold messaging is a fantastic way to boost the engagement and improve your customers on hold experience. Using bespoke messages you can target your specific audience.
Professionalise your voicemail, auto attendant/IVR greetings and advertise your businesses latest products and offers.

You can choose your message and we can arrange for a professional voice artist of your choice to record them for you. We also offer a range of music, catering to what best suits your business.

Please click here to sample your on hold messaging.

Did you Know?

70% of business callers are placed on hold or transferred

90% of business customers hang up after less than 40s of ringing

36% of callers who hang up will never call back again

If you have a VoIP telephone system you won't require any additional hardware.

You will be able to upload your custom music on hold in seconds. Allowing you to improve your callers experience and advertise your business in no time.

To discuss your custom music on hold requirements please contact us for more information and access to our music on hold portal.

Benefits of Custom Music on Hold

Reduced hang up rates

Advertise your business

Professional image

Personal touch

Keep customers up to date

Turn silence into sales


What our Customers Say..

5 star rating on googleThe team at Barton Telecom have recently installed a new phone system for us and brought us right into the 21st Century! The process was seamless; from us explaining what we needed, them explaining the best and most cost effective way to achieve it, right through to installation. The team are always willing to answer any question, no matter how silly, and are quick to respond if we have a query. They really are great, and we would have no hesitation in recommending them!

Lisa Braithwaite

The Lowdown


Get in Touch..

Send us a message, or call the team on 01604 812813.

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