Music on hold & custom messaging

Rather than having your customers listening to, beeps or silence, use a custom message & music of your choice to improve your callers experience.

On hold messaging is a fantastic way to boost the engagement and improve your customers on hold experience. Using bespoke messages you can target your specific audience.
Professionalise your voicemail, auto attendant/IVR greetings and advertise your businesses latest products and offers.

You can choose your message and we can arrange for a professional voice artist of your choice to record them for you. We also offer a range of music, catering to what best suits your business.

Click here to view samples

Our Technology Partners

Benefits of Custom Hold Music

  • Reduced hang up rates
  • Advertise your business
  • Professional image
  • Personal touch
  • Keep customers up to date
  • Turn silence into sales
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Our Recent Customer Feedback

Angela Daly
Angela Daly
2023-12-15
The team at Barton Telecom Services have been fantastic. They managed to get our phone and internet system up and running after we were let down by another company. I have no hesitation in recommending them to anyone looking for these services. Nothing is too much trouble, response time is extremely quick, it has been a pleasure working with a company who genuinely care about their customers.
beth moss
beth moss
2023-12-15
I wish that there were more than 5 Stars for this! Barton Telecoms have been amazing in helping us set up our new phone system and the support is just brilliant! i would highly recommend them!
Terry O'Connor
Terry O’Connor
2023-12-14
Having had the most appalling experience dealing with BT Local Business, I contacted Barton to assist in sorting out the problems. Absolutely brilliant service – all connected up and running within days, and very professional installation by their engineer Benjamin. Highly recommended!!
Sophia Asten
Sophia Asten
2023-12-13
Can’t recommend highly enough. The team at Barton are quick to respond and super helpful. Thank you guys!!
Jack Dormer
Jack Dormer
2023-12-13
Our recommended Telecoms supplier!
Hayley Shaw
Hayley Shaw
2023-12-13
Excellent service as always. Nothing is too much trouble!
Ray Farmer
Ray Farmer
2023-10-17
Quick to respond and very supportive thank you.
Jon Harvey
Jon Harvey
2023-10-12
Excellent end-to-end service and project management. I’d recommend Barton to anyone wanting an efficient customer focused telecoms solution.
Alex Rands-Allen
Alex Rands-Allen
2023-10-11
Great service and great phone system. Would highly recommend
Nigel Wilson
Nigel Wilson
2023-08-08
The team helped us replace a very expensive telephone system with a cloud based solution saving us ££££s Very happy thank you.