Music on hold & custom messaging
Rather than having your customers listening to, beeps or silence, use a custom message & music of your choice to improve your callers experience.
On hold messaging is a fantastic way to boost the engagement and improve your customers on hold experience. Using bespoke messages you can target your specific audience.
Professionalise your voicemail, auto attendant/IVR greetings and advertise your businesses latest products and offers.
You can choose your message and we can arrange for a professional voice artist of your choice to record them for you. We also offer a range of music, catering to what best suits your business.
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Benefits of Custom Hold Music
- Reduced hang up rates
- Advertise your business
- Professional image
- Personal touch
- Keep customers up to date
- Turn silence into sales
Frequently Asked Questions
Bespoke music on hold is a customised on-hold audio service tailored to your business. It allows you to use a mixture of unique music & messages that align with your brand identity and messaging of the company. This service allows businesses to enhance their on-hold experience and present a professional image to callers.
Bespoke music on hold provides several benefits, including the creation of a professional image, brand consistency, enhanced customer experience, promotional opportunities, and the ability to deliver tailored messages. It helps your business to stand out, engage callers, and use on-hold time as a strategic marketing tool.
In a bespoke music on hold service, you can customise various components, including the choice of music, the creation of unique messages, integration of brand-specific elements such as jingles or slogans, and the ability to update content to reflect changes in your business or promotions.
The cost of bespoke music on hold can vary depending on the specific needs of the business. We offer different packages where you can purchase your recordings on a one-off basis. Or if you are looking to change your on-hold messages periodically throughout the year, we also offer a monthly subscription service tailored to you, depending on how many changes you are looking to make.
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