Music on hold & custom messaging
Rather than having your customers listening to, beeps or silence, use a custom message & music of your choice to improve your callers experience.
On hold messaging is a fantastic way to boost the engagement and improve your customers on hold experience. Using bespoke messages you can target your specific audience.
Professionalise your voicemail, auto attendant/IVR greetings and advertise your businesses latest products and offers.
You can choose your message and we can arrange for a professional voice artist of your choice to record them for you. We also offer a range of music, catering to what best suits your business.
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Benefits of Custom Hold Music
- Reduced hang up rates
- Advertise your business
- Professional image
- Personal touch
- Keep customers up to date
- Turn silence into sales
Frequently Asked Questions
Bespoke music on hold is a customised on-hold audio service tailored to your business. It allows you to use a mixture of unique music & messages that align with your brand identity and messaging of the company. This service allows businesses to enhance their on-hold experience and present a professional image to callers.
Bespoke music on hold provides several benefits, including the creation of a professional image, brand consistency, enhanced customer experience, promotional opportunities, and the ability to deliver tailored messages. It helps your business to stand out, engage callers, and use on-hold time as a strategic marketing tool.
In a bespoke music on hold service, you can customise various components, including the choice of music, the creation of unique messages, integration of brand-specific elements such as jingles or slogans, and the ability to update content to reflect changes in your business or promotions.
The cost of bespoke music on hold can vary depending on the specific needs of the business. We offer different packages where you can purchase your recordings on a one-off basis. Or if you are looking to change your on-hold messages periodically throughout the year, we also offer a monthly subscription service tailored to you, depending on how many changes you are looking to make.
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Our Recent Customer Feedback
EXCELLENT Based on 85 reviews Sean Connolly2024-11-26 Fantastic service, Quick response. Martin Hamill2024-11-14 We have been a client of Barton for a number of years. The existing Clubhouse telecoms and broadband were no longer fit for requirements, Barton brought me up to speed re forthcoming changes to the telecoms network and then advised on alternatives to our existing systems. Not only was advice valuable, their suggested project costs were very competitive. These, when combined with their good service levels, made them a compelling choice. Susan English2024-10-23 Issue resolved quickly Laura West2024-10-21 Highly recommend Barton Telecom. Very professional staff & fantastic customer service. Accounts Department2024-10-18 Amazing service, from start to finish everything was nice and simple, sorted any problems straight away and with ease. phones are nice and sleek, no problems with line quality. Douglas Hirst2024-09-17 I have worked with Barton for IP Phones, Leased lines and other projects for over 4 years now. Their service is Fantastic. Rapid response from a real person and if they don't know they will find out and come back. Speedy, Detailed and Absolutely faultless. Debs Rich2024-09-12 Fantastic service from start to finish, from survey to quote, to installation. Could not recommend enough! Frazer Simpson2024-06-28 Excellent customer service and friendly, knowledgeable staff. Would highly recommend. Anton Howard2024-06-18 Joe Nicholson2024-05-31 These guys always deliver, rapid response time! Great guys to work with, I couldn't recommend them highly enough.