3G Switch Off The government has agreed with the UK mobile network operators that 2033 will be the date by which all public 2G and 3G networks in the UK will be switched off. Earlier…

As of 2nd August 2021, a further 86 exchanges have been confirmed by Openreach as part of the FTTP Fibre Rollout Programme, which means a Stop Sell will come into effect in these exchanges from…

This is an update regarding the recent announcement of the BT and Openreach strike action that will be taking place on: Thursday 6th October 2022 Monday 10th October 2022 Thursday 20th October 2022 Monday 24th October 2022 It…

With increasing pressure on businesses and consumers alongside new ways of working and running a company, the telecoms industry – as well as many others – is set to undergo some major changes. These changes…

April 2023 is the month that major price hikes hit the telecom and broadband industry. BT, Virgin, o2 and other major providers will increase their prices by as much as 17.3%, citing cost of living as the reason. Here’s what you need to know about…

Webex for Broadworks User Guide – PC Softphone Overview Webex for Broadworks provides best in class Unified Communication capabilities fully integrated with your VoIP service. The application can be run across different devices, to meet…

Webex for Broadworks User Guide – Mobile Softphone Overview Webex for Broadworks provides best in class Unified Communication capabilities fully integrated with your VoIP service. The application can be run across different devices, to meet…

Wildix Collaboration User Guide – PC Softphone How to Dial Out Enter the name (user name or contact) or phone number (extension number or any external phone number) and select Call from the drop-down menu:…

Wildix Collaboration User Guide – Mobile Softphone Menu Button Functions Menu Descriptions 1 – Contacts 2 – Call History 3 – Dialpad / Function Keys / Active Call 4 – Chat 5 – Settings On Call Button Functions During a…

Wildix Vision User Guide First Time Log In Use your Collaboration credentials to access the App. (Ask Barton Telecom Services if you are unsure what these are). Wildix Phone Application 1 – Status 2 – Voicemail…

Wildix WorkForce User Guide Place a Call Enter the number and press the Send Soft key. To switch between speaker mode and handset mode during a call: Press the Speaker key. To switch between speaker mode and headset mode…

About CallSwitch Communicator CallSwitch Communicator application comprises a softphone extension, Instant Messaging capabilities and management features such as indicating if a rep is present or not. Operating System Requirements CallSwitch Communicator will run on any…

CallSwitch Communicator User Guide – Mobile Softphone About CallSwitch Communicator CallSwitch Communicator Mobile app allows users to use smartphones as an extension of their work phone, including call recording, call history and call forwarding /…