VoIP Business Telephone Systems

Barton Telecom offers a variety of VoIP business telephone systems designed to make business communication simpler and more cost-effective. Choosing a cloud-hosted solution allows you to have all the features of a traditional telephone system but without bulky on-site equipment or the large upfront costs.

If you have the correct infrastructure in place, such as category 5e/6 cabling and a high speed broadband connection, our engineers can install and configure a VoIP solution tailored to your site in no time.

With a cloud-based VoIP system, you can reduce running costs, add or remove users instantly, and keep your team connected whether they’re in the office, working from home, or on the move. Plus, they can enjoy HD-quality calls and flexible online management tools that put you in complete control.

As the UK moves away from traditional phone lines ahead of the 2027 PSTN switch-off, now is the perfect time to future-proof your communications with a reliable and secure VoIP solution from Barton Telecom. Our friendly team will handle the installation and setup, to number porting and ongoing support so you can focus on running your business.

Our Tech Partners

Digital Voice Phones

Barton Telecom’s digital voice platform delivers advanced calling features such as call logging, call queuing, and voicemail-to-email, while remaining affordable and fully configurable.

Our cloud-hosted system makes it easy to add or remove users instantly, and the online management portal allows you to make changes yourself, giving you complete control over your communications.

Because the service is 100% cloud-based, users only need an internet connection and a VoIP handset to get started. PC softphones and mobile apps are included as standard, making remote working and hybrid teams seamless.

Experienced

Over 30 years serving UK businesses

Expert Solutions

Business-grade telecoms tailored to your needs

Trusted Reputation

Over 100 five-star rated Google reviews

Personalised Service

No outsourced call centres, just people who genuinely care

How VoIP Can Benefit Your Business

There are lots of ways in which VoIP & Cloud-Hosted telephony can benefit your business.

For example:

Frequently Asked Questions

What is a VoIP Phone System?

VoIP stands for Voice over Internet Protocol. In simple terms, a VoIP telephone system uses the internet to provide the voice service. This can be used with physical telephones, or software-based phones on your PC or Smart Phone.

What are the benefits of VoIP?

There are many benefits of using a VoIP Phone System, some of the benefits include Bundled minutes to keep your call costs down, disaster recovery processes should your internet go offline, the ability to work from anywhere, ease of growth if your business increases in size.

Do I need to change to VoIP?

BT is retiring its legacy Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services, with the final switch-off scheduled for 31 January 2027. This means that all traditional telephone lines, including ISDN, will be permanently deactivated by this date. Be sure to migrate to a modern Voice over IP (VoIP) system before this deadline.

If I switch to VoIP, will I lose my existing numbers?

No, exactly the opposite. You can take your numbers with you through a process called a number port, which Barton Telecom Services will take care of for you.

Is VoIP expensive?

With the option of bundled minutes, less hardware and fewer maintenance hours required, there may even be cost savings. Not to mention the number of upgraded facilities you get included with your licence.

Is VoIP sound quality as good as traditional systems?

Most VoIP systems come with HD handsets which provide you with high-definition call quality. If you do experience crackly calls, it is often caused by poor broadband or internal network issues.

Can I use VoIP for remote or hybrid working?

Yes, with our cloud platform, employees can make and receive calls from PC softphones, mobile apps, or VoIP handsets, keeping teams connected wherever they are.

Which devices can I use with your VoIP service?

Our system works with Yealink and Wildix handsets, as well as softphones on PCs, Macs, smartphones, and tablets.

Do I need a special internet connection for VoIP?

A high-speed broadband connection is essential. Most offices with Cat5e/6 cabling and a stable connection are ready to go, but we can advise on upgrades if necessary.

What areas do Barton Telecom Services cover?

Whilst being based in Earls Barton, Northamptonshire, Barton Telecom provide telecom services nationwide.

Across our 30+ years of providing telecoms support, we’ve been lucky enough to work on a variety of jobs across Northamptonshire, Buckinghamshire, Bedfordshire, Oxfordshire, and the wider Midland areas.

We also offer a nationwide service, having worked on telecom projects in the North of England, Wales and even Scotland.

No matter where you’re based in the UK, Barton Telecom is ready to deliver reliable telecom support to help your business stay connected and streamline communications.

Book a meeting with us

Our Recent Customer Feedback

      EXCELLENT  
   Based on 112 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   IT Admin 
 
 
 
  Our experience with Barton Telecom has been nothing but positive. Their roll out of a new VOIP system went smoothly and the ongoing support is outstanding.
Barton also provide our leased line connection which has always worked flawlessly.
  
 
      Posted on Google  
   
   Simon Youthed 
 
 
 
  We have recently switched the provision of our business telecoms to Barton Telecom.

From the initial enquiry to set up to install and commisioning has been totally seamless.

Any request or query we have raised has been dealt with immediately, competently and with great willingness.

What more can you ask for!
  
 
      Posted on Google  
   
   Liam 
 
 
 
  We have had an excellent experience working with Barton Telecom from start to finish.

As a busy hospitality business, reliable internet and communications are absolutely critical to our operation, and the team took the time to understand exactly what we needed before recommending a solution. The installation was handled professionally, communication was clear throughout, and everything was delivered on time with minimal disruption to the business.

The combination of full fibre, 5G backup and the hosted phone system gives us real peace of mind, knowing that we can continue serving customers even if there are connectivity issues. The support from the team has been first class and nothing has been too much trouble.

I would have no hesitation in recommending Barton Telecom to any business looking for a reliable communications partner.
  
 
      Posted on Google  
   
   Peter Eshelby 
 
 
 
  Excellent customer service and have given us exactly what we need at a good price with ongoing support as required.
  
 
      Posted on Google  
   
   Joanne Hornett 
 
 
 
  Nothing was to much trouble.  Fully supportive though out the whole process, they made it quick and easy.  Thank you
  
 
      Posted on Google  
   
   Laura Simms 
 
 
 
  We are always well supported by Barton whatever the project or issue is. Technical expertise and interfacing is good and always complemented by an excellent customer experience.
  
 
      Posted on Google  
   
   Sabrina Oakey 
 
 
 
  Absolutely incredible company! From our small charity’s perspective, they have truly gone above and beyond to support us and make everything work seamlessly.

A special thank you to Johnny, Matt, and Benjamin – you’ve all been brilliant throughout. Your dedication, flexibility, and genuine willingness to help made a real difference to us.

We would highly recommend this business to anyone looking for a team that genuinely cares and delivers exceptional service.
  
 
      Posted on Google  
   
   Adam Sibley 
 
 
 
  From the first meeting with Matthew, we felt Barton would be a good fit for our business. He was knowledgeable and upfront, didn't try to push or sell us solutions that we didn't need. Our install was in Jan/Feb 2026 for Broadband and a new phone system, and although still early days, we can say that everything has been as expected so far. Communication excellent, installation excellent, advice excellent. We wouldn't hesitate to recommend Barton and the team.
  
 
      Posted on Google  
   
   The Ancient India & Iran Trust 
 
 
 
  We are a very small organisation, and after years of being sold expensive and overcomplicated telephone systems that far exceeded our needs by BT sales people, we decided to look for local alternatives. Barton was the only company that responded immediately to my enquiry (some others didn't even bother replying) and Matthew promptly provided a simple and much more affordable solution that was perfectly suited to our needs. He also personally surveyed the site and was very helpful in guiding us through the transition. Any enquiries we have made since the installation of our new system have been dealt with straight away. I particularly appreciate the the personal service provided, being able to contact someone directly and getting a quick response.
  
 
      Posted on Google  
   
   JWC 
 
 
 
  Great company to work with, down to earth, and they saved us a whole load of money with BT, wish i'd have come to them years ago.