Place a Call

Enter the number and press the Send Soft key.

To switch between speaker mode and handset mode during a
call: Press the Speaker key. To switch between speaker mode and
headset mode during a call: press Headset key.

Dial a user for whom you have assigned a Colleague Function
key: Press the corresponding Function key.

Call from call history: Press the History Soft key from idle and
select the number using Navigation keys, then press Dial
Soft key.

Call from Phonebooks:

  1. Press Phonebook key.
  2. Press Filter Soft key and select the phonebook.
  3. Press Search Soft key to search this phonebook and enter the name or phone number.
  4. Press Enter Soft key and select the contact using Navigation keys.
  5. Press Dial Soft key.

    Phonebooks must be set up by user via Collaboration or by the PBX administrator.

Mute, Speaker & Volume Control

Press Mute key to mute / unmute the microphone.
Press Volume Up / Down keys to adjust the volume.
Press Speaker key to turn on the Speaker mode.

Hold / Second Call

  1. Press Hold Soft key during a call to put a call on hold.
  2. Press New Soft key to make a second call, then enter the number manually or press Select Soft key to search for the contact in call history / in phonebooks.

Conference

  1. Press New Soft key during a call (the call is put on hold).
  2. Make a second call to the contact you would like to invite to the conference call.
  3. When the third party answers, press Conference Soft key.

Voicemail

  1. Press Voicemail key.
  2. If requested, enter the first five characters of your password.
  3. Select the message and press Play Soft key to listen to it; press Info Soft Key for more information or to delete the message.

Call Transfer

Blind Transfer (the desired party/extension is not notified of the impending transfer)

  1. Press Transfer key during a call (the call is put on hold).
  2. Dial the desired party/extension.
  3. Hang up

Blind transfer via Colleague BLF / Function key

  1. Press the corresponding Function key during a call.

Attended transfer (the desired party/extension is notified)

  1. Press Transfer key during a call (the call is put on hold).
  2. Dial the desired party/extension.
  3. Notify the third party of the impending transfer.
  4. Hang up to transfer the call.

Attended transfer via Colleague BLF / Function key

  1. Press the corresponding Function key during a call (the current call is put on hold).
  2. Notify the third party of the impending transfer.
  3. Hang up to transfer the call.

Status & Notification Icons

View the full Wildix WorkForce user guide here

Barton Telecom Services Ltd