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Utilising VoIP for Hybrid Working

Your 6 Step Guide to VoIP

Voice over Internet Protocol (VoIP) allows you to make telephone calls using an internet connection. It offers many benefits, improved call quality and enhanced functionality. This guide will look at how VoIP can boost your hybrid working setup.

Affordability

With the right plan in place, you can use bundled minutes, disaster recovery, scalability and minimal capital outlay while enjoying a wide range of practical collaborative tools. What’s more, you potentially save money from the very start, even after the cost of investing in new hardware or increasing the speed of the internet connection or bandwidth.

Flexibility

VoIP grants you the ability to take your phone system with you. Whether you are in the office, at home or on the move, as long as you have a reliable internet connection, you can make and receive calls without any issues. There’s no need to worry about missed calls, as VoIP systems can easily integrate with mobile phones. Even if you are out of the office or working remotely, you will still be contactable on your work number. VoIP enables all your organisation’s devices – from laptops, mobiles, desktop computers and tablets – to make and take calls just like your existing desk phones!

Reliability

Older landline technologies like the ISDN and PSTN networks transmit your data as analogue signals, which are susceptible to signal deterioration and static. VoIP communications are digital, therefore, the data is more stable, and there is a lower risk of dropped calls. Not to mention, the ISDN Switch-off in 2025.

Efficiency

Managing a hybrid team can be difficult at the best of times, however, investing in VoIP can enable you to improve your team’s work-life balance, allowing remote working, flexible hours and the ability to integrate with other business applications. The software also allows for automatic call forwarding, so if you are out of the office or unavailable, calls will be routed to another phone without any issues.

Scalability

Whether your business grows, relocates or undergoes an expansion across numerous sites, there’s no need for expensive and time-consuming hardware and cabling installations. VoIP systems can be quickly and easily scaled to accommodate the changing needs of your business and hybrid teams. What’s more, you only pay for the features and capacity that you need, making VoIP a cost-effective solution in the long run.

Boosts Morale

In these testing times, it’s more important than ever to keep your team connected. VoIP allows you to do just that, no matter where you are. By investing in VoIP, you can improve communication between employees, helping to boost morale and keep your team motivated, even when they are working remotely.

Want to move to VoIP Telephony?

If you want to use VoIP technology to improve your hybrid working setup, call our friendly team on 01604 812813 or contact us via enquiry form. We’ll take the time to learn more about your business, processes and hybrid workflows to boost productivity and hopefully save you money.