Custom On Hold Music & Messaging
Rather than having your customers listen to voicemail beeps or silence, by using a custom message and music fit for your business, you can drastically improve the caller’s overall experience. Our music on hold solutions help you provide exceptional customer services, before you’ve even spoken to the caller.
On hold messaging is a fantastic way of boosting engagement, educating the caller and improving your customers on hold experience. Using bespoke messages allows you to tailor the experience to specific audiences, taking them on different personalised caller journeys by pressing different numbers.
Customised Voicemail & Business Greetings
Fully Customisable Music On Hold
Listen to Samples & Examples
We have hundreds of music variations for your on hold messaging, with over 30 voices to choose from. With Barton Telecom, you can create a truly custom on hold message for your customers and callers, all through your very own self service portal – Barton Studio BartonAi
Benefits of Custom Hold Music
Reduced hang up rates
Personalised journey for every type of caller
Advertise your business whilst people are engaged
Adds a more professional image
Keep customers up to date with your business
Turn silence and wait times into sales
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Our Technology Partners
Benefit of Custom Hold Music
- Reduced hang up rates
- Personalised journey for every type of caller
- Advertise your business whilst people are engaged
- Adds a more professional image
- Keep customers up to date with your business
- Turn silence and wait times into sales
Areas We Cover
