Benefits of VoIP Telephone Systems
By choosing a hosted telephony solution, it allows you to have all the features of a traditional phone system but without a box or the big upfront cost. Given you have the correct infrastructure in place (category 5e/6 cabling and a high speed, quality broadband line) then we can install a VoIP solution into your offices/site.
Due to hosted telephony working via the internet, it gives employers the flexibility to relocate phones by simply just plugging into a different network point. No matter if that’s elsewhere on site, or even at home – hosted telephony gives you this freedom.
Through using IP/SIP (Session Initiation Protocol), it allows you to keep your existing number should you move premises. You can also host other numbers on your dedicated system from different area codes, e.g. a London number (020) or a Daventry number (01327).
VoIP Enabling Flexible Working
Should your premises be struck by COVID-19 cases and have to shut unexpectedly for a period of time, VoIP and hosted telephony allows you to work remotely by just taking your phones home, or by working off mobile applications.
If you find yourself in a difficult situation, we can also divert your calls in a matter of seconds. Barton Telecom Services can help you minimising business disruption, offering you contingency plans for trickiest of situations.
If you are interested in a VoIP or hosted solution for your business, want some more information, or need to talk to one of our experts – please do not hesitate to contact us.
Our Tech Partners









VoIP Business Telephone Systems
Barton Telecom’s VoIP telephony platform provides advanced call functionalities, such as call logging, call queuing and voicemail to email, while allowing an affordable and configurable solution.
Our platform allows customers to add new users as and when required. We provide you access to an online portal so you can make programming changes yourselves.
Our service is 100% cloud hosted which means users simply need an internet connection and a VoIP telephone to get started. PC Softphones and Mobile apps are included as standard, which makes home working seamless.
How VoIP Can Benefit Businesses in Daventry
There are lots of ways in which VoIP & Cloud-Hosted telephony can benefit your business.
For example:
- Bundled Minutes
- Disaster Recovery / Business Continuity
- Flexibility
- Ease of Growth
- Easy to Manage via Online Portal
- Mobile & PC Softphones
- No PBX Maintenance Fees
- Minimal Capital Outlay
- Free Calls Between Sites
- Remote Working
- Call Recordings
- Highly Reliable
Our Recent Customer Feedback
EXCELLENT Based on 110 reviews Posted on Google Liam We have had an excellent experience working with Barton Telecom from start to finish. As a busy hospitality business, reliable internet and communications are absolutely critical to our operation, and the team took the time to understand exactly what we needed before recommending a solution. The installation was handled professionally, communication was clear throughout, and everything was delivered on time with minimal disruption to the business. The combination of full fibre, 5G backup and the hosted phone system gives us real peace of mind, knowing that we can continue serving customers even if there are connectivity issues. The support from the team has been first class and nothing has been too much trouble. I would have no hesitation in recommending Barton Telecom to any business looking for a reliable communications partner.Posted on Google Peter Eshelby Excellent customer service and have given us exactly what we need at a good price with ongoing support as required.Posted on Google Joanne Hornett Nothing was to much trouble. Fully supportive though out the whole process, they made it quick and easy. Thank youPosted on Google Laura Simms We are always well supported by Barton whatever the project or issue is. Technical expertise and interfacing is good and always complemented by an excellent customer experience.Posted on Google Sabrina Oakey Absolutely incredible company! From our small charity’s perspective, they have truly gone above and beyond to support us and make everything work seamlessly. A special thank you to Johnny, Matt, and Benjamin – you’ve all been brilliant throughout. Your dedication, flexibility, and genuine willingness to help made a real difference to us. We would highly recommend this business to anyone looking for a team that genuinely cares and delivers exceptional service.Posted on Google Adam Sibley From the first meeting with Matthew, we felt Barton would be a good fit for our business. He was knowledgeable and upfront, didn't try to push or sell us solutions that we didn't need. Our install was in Jan/Feb 2026 for Broadband and a new phone system, and although still early days, we can say that everything has been as expected so far. Communication excellent, installation excellent, advice excellent. We wouldn't hesitate to recommend Barton and the team.Posted on Google The Ancient India & Iran Trust We are a very small organisation, and after years of being sold expensive and overcomplicated telephone systems that far exceeded our needs by BT sales people, we decided to look for local alternatives. Barton was the only company that responded immediately to my enquiry (some others didn't even bother replying) and Matthew promptly provided a simple and much more affordable solution that was perfectly suited to our needs. He also personally surveyed the site and was very helpful in guiding us through the transition. Any enquiries we have made since the installation of our new system have been dealt with straight away. I particularly appreciate the the personal service provided, being able to contact someone directly and getting a quick response.Posted on Google JWC Great company to work with, down to earth, and they saved us a whole load of money with BT, wish i'd have come to them years ago.Posted on Google Sywell Garage Barton Telecom always deal with any queries promptly. Pleasure to deal with.Posted on Google Danielle Garner Great service! Ben always provides a swift response to any emails!
Frequently Asked Questions
VoIP stands for Voice over Internet Protocol. In simple terms, a VoIP telephone system uses the internet to provide the voice service. This can be used with physical telephones, or software-based phones on your PC or Smart Phone.
There are many benefits of using a VoIP Phone System, some of the benefits include Bundled minutes to keep your call costs down, disaster recovery processes should your internet go offline, the ability to work from anywhere, ease of growth if your business increases in size.
BT are switching off all traditional telephone lines (ISDN & Analogue) by 2025, this means you will need to migrate to a VoIP product by the end of 2025.
No, exactly the opposite. You can take your numbers with you through a process called a number port, which Barton Telecom Services will take care of for you.
With the option of bundled minutes, less hardware and fewer maintenance hours required, there may even be cost savings. Not to mention the number of upgraded facilities you get included with your licence.
Most VoIP systems come with HD handsets which provide you with high-definition call quality. If you do experience crackly calls, it is often caused by poor broadband or internal network issues.



















