With increasing pressure on businesses and consumers alongside new ways of working and running a company, the telecoms industry – as well as many others – is set to undergo some major changes. These changes will help to support business telecoms needs and alleviate some of the concerns around dependability, affordability and security, to name but a few. These are the top telecoms trends to look out for in 2023.
Top Three Telecoms Trends for 2023
1. The rise of cloud telephony
As the integrated service digital network (ISDN) and public switch telephone network (PSTN) end date approaches, expect to see cloud-hosted telephony gaining even more momentum. While they are two distinct networks, put simply, the ISDN and PSTN both use traditional telephone lines to place calls. BT will be switching off these networks at the end of 2025 – this may seem like a long way off, but now is a great time to switch while there is plenty of time to make an informed choice. Not only that, older networks are becoming increasingly expensive to use and maintain over time. What’s the alternative? Voice over internet protocol (VoIP), a phone system that makes and receives calls using the internet. There are two ways to access VoIP services: session initiation protocol (SIP) or cloud-based phone systems. Businesses are most often choosing cloud-based systems because they offer a whole host of benefits including more flexible usage, remote working solutions, low setup costs and high-quality calls. It’s very simple to make the switch, especially when your system is installed by professional engineers like us.
2. Cyber Security
Cyber security will become a priority. In an increasingly digital world, businesses have more exposure to potential cyber attacks than ever before. When it comes to telecoms, system security will become one of the biggest concerns as networks move to the cloud. The cloud is highly secure when managed effectively and one of the greatest benefits is that you don’t need to take care of network security yourself – this is the responsibility of the provider. Check security policies thoroughly and complete risk assessments before moving forward to ensure your provider has the correct protections in place.
3. Standalone 5G
Standalone 5G will become more readily available. Until now, 5G has rarely been used to its full potential, instead being tacked on to existing 4G networks which doesn’t provide the same benefits. With standalone 5G – also known as “pure” 5G – there will be the potential to use new types of applications and services, plus security and stability will be vastly improved (and as we saw in trend two, this is an increasing concern for many businesses). If you’re looking for new business mobile phone services or packages, expect to see more handsets with standalone 5G enabled coming to market..
If you would like to discuss any of these trend in relation to your business, find out how we can help. We provide secure, high-quality cloud telephony, business mobile services and more, supporting your business however you need. Call 01604 812813 or send us a message.
Barton Telecom Services Ltd